Where do I park?
Ruiz West End
We have street level parking located west of Lamar on 5th Street – between Baylor Street & Lamar Blvd.Our salon’s physical location is on the northwest corner of the 5th & Lamar intersection across Lamar Blvd from the flagship Whole Foods Market.Ruiz Seaholm
We have covered parking available in the Seaholm Parking Garage on Level 1 located south of 3rd Street on Walter Seaholm Drive.Parking is validated free for the first hour.
Tipping & Gratuity
Ruiz Salon is a gratuity based salon. All tips are added to your salon ticket at checkout and managed according to federal income laws. We do not accept cash tips given directly to our service providers.
Admin Fee
Due to the impact of rising costs of labor, employee benefits, professional supplies and sundries on our small business, each ticket will be assessed an administrative fee of $5.00. This fee goes directly to offset the rising costs of doing business and is in lieu of an across-the-board price increase on all services and products. Thank you for your patronage and we appreciate your trust!
What should I do if I miss my appointment?

If you inadvertently miss an appointment please call us right away so we can get you rescheduled. We work primarily by appointment so it can take some planning to get you back on the schedule and keep you on track for your services, so the sooner the better. There may even be opportunities on the same day for us to accommodate you.

Please note – Cancellation policy applies

What is your cancellation policy?

If you are unable to make your scheduled appointment we ask that you contact us by closing of the day prior to your appointment to alert us that you will be unable to make the scheduled day and time.

Should you give us less notice than required or simply not show up for your appointment, the full service will be finalized with the credit card you keep on file with us for reservations.

We understand that emergencies and scheduling conflicts happen so if you miss your appointment or simply no show….if we fill the scheduled appointment time, you will not be charged for the missed appointment.

Please allow 24 hours for cancellation and rescheduling requests. If you cancel with less notice or simply do not show for your appointment, the service(s) will be charged to your credit card on file.

Why do I reserve my appointments with a credit card?

ALL SERVICES MUST BE RESERVED BY A CREDIT CARD.

Credit card numbers are kept securely in your client file to reserve all appointments. Often appointments can be held for a client for weeks, sometimes even months in advance and should someone not show up for one of these appointments it creates great cost to the business and stylists. Therefore we ask for a small window of advance time to re-offer the appointment(s) to someone else.

When you arrive for your appointment you are able to pay with any payment method you’d prefer.